RBI · SRO register
Fintech Association for Consumer Empowerment FACE
Deep-dive: what FACE actually does →
Fintech / digital lending
Why it matters if you borrow or pay
- Runs the DLA Validator — check a lending app before you borrow from it.
- Publishes a Grievance & Dispute Resolution (GDR) framework and an Oversight & Enforcement policy for members.
- Studies personal-loan pricing and borrower outcomes (Personal Loan Report 2026) and pushed Google on predatory lending apps.
What we're watching
- Member count claims (~200+) vs published roster (~86 logos) — the public list is a marketing page, not a register.
- Enforcement actions are not published; the SRO-FT framework expects oversight of member conduct.
Governance
Board / Governing Council
| Name | Role | Affiliation |
|---|---|---|
| Ram Rastogi | Independent Director & Chair | |
| Manoranjan Mishra | Independent Director | |
| Avtar Monga | Independent Director | |
| Srinath Sridharan | Independent Director | |
| Nitin Gupta | Member Director | |
| Madhusudan Ekambaram | Member Director | |
| Sanjay Aggarwal | Member Director | |
| Vineet Sukumar | Member Director | |
| Hemant Gala | Member Director | PhonePe |
| Rajiv Naresh | Member Director | Navi |
Executive Committee / Office bearers
| Name | Role | Affiliation |
|---|---|---|
| Sugandh Saxena | Managing Director & CEO (first CEO, appointed Aug 2021) | |
| Dheeraj Bhardwaj | Vice President - Technology | |
| Jay Tripathi | Vice President | |
| Monami Dasgupta | AVP - Policy & Research |
Board committees
| Name | Role | Affiliation |
|---|---|---|
| Ashish Goyal | Audit, Finance & Remuneration Committee | |
| Avtar Monga | Audit, Finance & Remuneration Committee | |
| Srinath Sridharan | Audit, Finance & Remuneration Committee | |
| Vineet Sukumar | Audit, Finance & Remuneration Committee |
Members (86)
Captured from https://faceofindia.org/membership/ on 2026-09-10. Marketing rosters, not filings — see methodology.
Activity
- 2026-10-29 roster FACE published roster adds Rinncrest (85 to 86)
- 2026-10-01 governance FACE elects Hemant Gala and Rajiv Naresh to Board as Member Directors
- 2026-10-01 report FACE releases Digital Personal Loans report (Q1 FY26-27)
- 2026-09-30 governance FACE elects Hemant Gala (PhonePe) and Rajiv Naresh (Navi) as Member Directors
- 2026-08 report FACE Personal Loan Report 2026
- 2025-08 tool DLA Validator — consumer tool for checking digital lending apps
- 2024-08-28 recognition FACE becomes India's first RBI-recognised fintech SRO (SRO-FT)
- 2024-08-14 consultation FACE response to TRAI consultation on DLT-based transaction scrubbing
- 2023-09 partnership Google x FACE collaboration against predatory digital lending apps
- 2021-08 announcement FACE applies to RBI for SRO recognition (digital lending)
Social media
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